Read the offer shown in your app
Standalone PhantomVault uses Apple subscriptions for creating and opening vaults. The purchase screen shows the available monthly or annual plan, localized price, billing period and any trial for which Apple reports eligibility.
If no trial is shown, do not assume one applies. A trial depends on the offered product and your Apple Account's eligibility. Review the exact price and renewal terms in Apple's purchase confirmation before approving it. These help pages describe preview-app behavior and do not confirm a product's current App Store availability.
Start a subscription
- On Mac, choose New Vault or open a vault when subscription access is required. On iPhone or iPad, you can also open Settings → Subscription. The Mac Subscription settings show status, manage and restore actions rather than a plan picker.
- Select the displayed plan.
- Review and complete Apple's confirmation.
- Wait for the app to verify active access before creating or opening a vault.
An unfinished, cancelled or pending purchase does not grant active access. If plans cannot load, try Try Again where offered after checking the connection.
Restore an existing Apple purchase
Use the same Apple Account that purchased the subscription. On Mac, open Settings → Subscription → Restore Purchases. On iPhone or iPad, use Settings → Subscription → Restore Purchases, or Restore Purchases on the purchase screen.
The Mac and iOS apps use the same PhantomVault Apple subscription products. Restoration still requires Apple to verify active entitlement on the device. Restoring a purchase restores access, not deleted vault files, forgotten passwords or missing keys.
Manage renewal or cancellation
On Mac, use Settings → Subscription → Manage Apple Subscription. On iOS, open the active subscription screen and use Manage Subscription. Apple's subscription settings show the current plan and cancellation options.
Deleting PhantomVault does not cancel an Apple subscription. Cancelling does not delete your vault files. Keep current encrypted backups and your credentials independently of billing.
Apple purchases and website purchases
An Apple PhantomVault subscription and a PhantomSecure website subscription are separate purchases. The current standalone apps do not convert a website login or Stripe subscription into an Apple entitlement. The website edition's access rules and billing management are separate.
If you purchased through the website, do not purchase again just to investigate a mismatch. Check which edition you opened and contact support with your purchase channel and app version. Do not send payment-card details or credentials.