# Subscriptions, trials and Restore Purchases

> Understand Apple-billed access and where to manage or restore a plan.

Document ID: phantom-help:phantomvault/subscriptions
Product: PhantomVault
Platforms: macOS and iOS
Updated: 2026-11-02
Availability: Preview-build instructions.
Tested app version: Not recorded
Tested build: Not recorded
Tested OS version: Not recorded

Source: https://llms.phantomsecure.app/phantomvault/subscriptions.md
Human guide: https://phantomsecure.app/help/phantomvault/subscriptions/
Agent guide: https://llms.phantomsecure.app/phantomvault/subscriptions/
Documentation index: https://phantomsecure.app/llms.txt
Full handbook: https://phantomsecure.app/llms-full.txt

## Read the offer shown in your app

Standalone PhantomVault uses Apple subscriptions for creating and opening vaults. The purchase screen shows the available monthly or annual plan, localized price, billing period and any trial for which Apple reports eligibility.

If no trial is shown, do not assume one applies. A trial depends on the offered product and your Apple Account's eligibility. Review the exact price and renewal terms in Apple's purchase confirmation before approving it. These help pages describe preview-app behavior and do not confirm a product's current App Store availability.

## Start a subscription

1. On Mac, choose **New Vault** or open a vault when subscription access is required. On iPhone or iPad, you can also open **Settings → Subscription**. The Mac Subscription settings show status, manage and restore actions rather than a plan picker.
2. Select the displayed plan.
3. Review and complete Apple's confirmation.
4. Wait for the app to verify active access before creating or opening a vault.

An unfinished, cancelled or pending purchase does not grant active access. If plans cannot load, try **Try Again** where offered after checking the connection.

## Restore an existing Apple purchase

Use the same Apple Account that purchased the subscription. On Mac, open **Settings → Subscription → Restore Purchases**. On iPhone or iPad, use **Settings → Subscription → Restore Purchases**, or **Restore Purchases** on the purchase screen.

The Mac and iOS apps use the same PhantomVault Apple subscription products. Restoration still requires Apple to verify active entitlement on the device. Restoring a purchase restores access, not deleted vault files, forgotten passwords or missing keys.

## Manage renewal or cancellation

On Mac, use **Settings → Subscription → Manage Apple Subscription**. On iOS, open the active subscription screen and use **Manage Subscription**. Apple's subscription settings show the current plan and cancellation options.

Deleting PhantomVault does not cancel an Apple subscription. Cancelling does not delete your vault files. Keep current encrypted backups and your credentials independently of billing.

## Apple purchases and website purchases

An Apple PhantomVault subscription and a PhantomSecure website subscription are separate purchases. The current standalone apps do not convert a website login or Stripe subscription into an Apple entitlement. The website edition's access rules and billing management are separate.

If you purchased through the website, do not purchase again just to investigate a mismatch. Check which edition you opened and contact [support](https://littleguydev.com/contact.html) with your purchase channel and app version. Do not send payment-card details or credentials.